OKX CEO Apologizes Over User Lockouts, Cites False Positives

OKX CEO Apologizes Over User Lockouts, Cites False Positives

Following accusations that some customers were mistakenly locked out of their accounts because of false compliance flags, which led to criticism of the exchange's risk control procedures, OKX founder and CEO Star Xu issued a public apology. Xu admitted the operational issues in a post published on Friday, pointing to high false positive rates and a poor verification procedure that irritated users. “We sincerely apologize for any inconven...

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