AI21's Contextual Answers: Mitigating Hallucination Problem for Enterprise AI Adoption

AI21's Contextual Answers: Mitigating Hallucination Problem for Enterprise AI Adoption



AI21 Labs recently released "Contextual Answers," a question-answering engine designed primarily for enterprise use. This innovative engine, when integrated with large language models (LLMs), allows users to upload their data libraries, enabling the LLM to respond based on specific information.



The launch of AI products like ChatGPT has brought significant changes to the AI industry. However, due to concerns about trustworthiness, many businesses have been hesitant to adopt these technologies.



Research indicates that employees spend almost half of their workdays searching for information, highlighting the potential for chatbots capable of performing search functions. Nonetheless, most existing chatbots are not optimized for enterprise use.



AI21 developed Contextual Answers to bridge the gap between general-use chatbots and


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